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FeaturesVIP Membership

Lock Products (Retired)

Retired: Lock Products is no longer used. This page is kept for reference only.

Retired

Lock Products is retired and no longer used. Do not set it up on new stores. The content below is kept for reference only.

Create exclusive, member-only products that non-members can see but cannot buy. This drives membership sign-ups by showcasing exclusive benefits.


Why Lock Products

Drive Memberships

Non-members see exclusive products but must join to purchase - a powerful conversion tool.

Reward Loyalty

Give members access to limited editions, early releases, or special bundles.

Create Urgency

Locked products create a sense of exclusivity that motivates membership sign-ups.

Flexible Selection

Lock individual products, entire collections, or any combination.


How It Works

  1. You select which products or collections to lock
  2. Non-members browsing your store see locked products displayed normally
  3. The Add to Cart button is disabled or replaced with a "Members Only" message
  4. Active members can purchase locked products without restrictions

Setup

Enable Lock Products

Go to Subscribfy → Membership Plans → Perks.

Check the Lock Products checkbox to enable the feature.

Select Products or Collections

Click Select collections to lock entire collections, or Select products to lock individual items.

Selection TypeBest For
CollectionsMember-only categories, VIP collections, exclusive lines
ProductsSpecific limited editions, member bundles, exclusive items

You can select both collections AND individual products. All selected items will be locked to members only.

Add Theme Integration

Lock Products also required a custom theme modification to display the locked state on your storefront. That theme code is no longer provided because the feature is retired.

Save Changes

Click Save to apply your lock settings. The changes take effect immediately.


Settings Reference

SettingDescription
Enable Lock ProductsTurn on/off the member-only product restriction
Locked CollectionsSelect entire collections to restrict to members
Locked ProductsSelect individual products to restrict to members

What Customers See

Non-Members

  • Products display normally with images, descriptions, and pricing
  • Add to Cart button is disabled or shows "Members Only"
  • A prompt encourages them to join the membership to purchase

Active Members

  • Full access to all locked products
  • Normal Add to Cart functionality
  • No difference in purchasing experience

Use Cases


Best Practices

Selection Strategy

  • Start small: Lock 3-5 exclusive items to test the feature
  • Use collections for categories: If you have many VIP products, organize them in a collection
  • Mix both: Use collections for ongoing exclusives, individual products for limited releases

Customer Communication

  • Make locked products visible in your store navigation
  • Clearly explain membership benefits on product pages
  • Send email campaigns highlighting member-only access
  • Feature locked products in your membership marketing

Conversion Optimization

  • Place membership upsells on locked product pages
  • Show what members get vs non-members
  • Use scarcity messaging ("Members-only access")
  • Highlight locked products in the cart widget

Troubleshooting


Technical Details

When Lock Products is enabled, Subscribfy stores the locked product and collection IDs in your shop's metafields. The theme extension reads these metafields to:

  • Identify locked products on product pages
  • Check the customer's membership status
  • Display the appropriate button state (locked or Add to Cart)

Metafield Structure

KeyDescription
lpLock products enabled (1 = yes)
lproductArray of locked product IDs
lcollectionArray of locked collection IDs

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