Yotpo Loyalty & Referrals Integration
Sync Subscribfy store credits with Yotpo Loyalty points for a unified rewards experience
Sync Subscribfy store credits with Yotpo Loyalty points. Reward members with points when they earn store credits.
Only one loyalty integration can be active at a time (Yotpo Loyalty, LoyaltyLion, Smile.io, or Subscribfy Loyalty).
What You'll Get
Points Sync
Automatically convert store credits to Yotpo points
Real-time Updates
Points balance syncs instantly with Yotpo
Unified Experience
Customers see one rewards balance across platforms
Custom Exchange Rate
Set your own points-per-dollar conversion
What You'll Need
Before starting, you'll need these credentials from Yotpo:
| Credential | Description |
|---|---|
| GUID | Your Yotpo Loyalty merchant ID |
| API Key | Your Yotpo Loyalty API key |
Quick Setup
Get Your API Credentials
Log in to Yotpo Loyalty.
- Click the Settings icon (gear)
- Select General Settings
- Find the API Credentials section
- Copy your GUID and API Key
If you don't see API credentials, contact Yotpo support to enable API access for your account.
Connect in Subscribfy
Go to Subscribfy → Integrations.
- Find Enable Yotpo Integration (under Loyalty)
- Toggle to enable
- Enter your GUID
- Enter your API Key
- Configure the settings below
- Click Save
Test the Integration
Use the Test Customer Email field to verify the connection:
- Enter a customer email that exists in both Shopify and Yotpo
- Click Save
- Check if the customer receives 1 test point in Yotpo
The test sends 1 point to verify the API connection works correctly.
Settings Reference
| Setting | Description |
|---|---|
| GUID | Your Yotpo Loyalty merchant ID |
| API Key | Your Yotpo Loyalty API key |
| Points Value | Exchange rate - how many points equal $1 (e.g., 100 = $1 equals 100 points) |
| History Title | Message shown in customer's points history (e.g., "Store credit earned") |
| Enable Subscribfy Frontend | Use Subscribfy's widget instead of Yotpo's |
| Restore Credits on Refund | Automatically restore credits when orders are refunded |
| Test Customer Email | Email to test the integration (sends 1 point) |
How It Works
- Customer earns store credits through Subscribfy (membership, loyalty, etc.)
- Credits convert to points using your exchange rate
- Points are automatically added to the customer's Yotpo account
- Customer sees updated balance in Yotpo rewards panel
Example: With 100 points per dollar, a $5 store credit equals 500 Yotpo points.
Events Synced
The integration syncs points when these events occur:
| Event | Action |
|---|---|
| Store credit earned | Points added to Yotpo |
| Store credit redeemed | Points deducted from Yotpo |
| Order refunded | Points restored (if enabled) |
Troubleshooting
Related
Yotpo SMS & Email
Sync subscribers to Yotpo for SMS campaigns
Yotpo Email Flows
Trigger email flows from subscription events
LoyaltyLion
Alternative loyalty integration
Smile.io
Alternative loyalty integration
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