Migrate from Skio
Complete guide to migrate your Skio subscribers to Subscribfy with preserved billing cycles
Switch from Skio to Subscribfy and unlock VIP memberships, store credits, and a unified customer experience.
Seamless Transition
Skio uses Shopify's native subscription APIs, making migration straightforward. Most migrations complete within 24 hours.
Why Switch from Skio?
| Feature | Skio | Subscribfy |
|---|---|---|
| VIP Memberships | No | Yes |
| Store Credits | No | Full system |
| Loyalty Points | No | Yes |
| Wallet Pass | No | Yes |
| Churn Prevention | Basic | Advanced |
| Custom Portal | Limited | Fully customizable |
Export Your Data
Access Skio Dashboard
Log into your Skio admin panel.
Export Subscriptions
Navigate to Subscriptions → Export and download the full subscription export as CSV.
The export includes:
- Subscription ID
- Customer email
- Status
- Next billing date
- Products and variants
- Shipping address
- Payment method ID
Send to Subscribfy
Email the CSV to support+skio@subscribfy.com
Data Mapping
| Skio Field | Subscribfy Field |
|---|---|
subscriptionId | Contract ID |
storefrontUserEmail | Member email |
status | Subscription status |
nextBillingDate | Next billing date |
billingPolicyInterval | Billing interval |
billingPolicyIntervalCount | Billing frequency |
subscriptionLinePrice | Line item price |
subscriptionLineQuantity | Line item quantity |
subscriptionLineProductVariantShopifyId | Product variant |
shippingAddress* | Shipping address |
paymentMethodShopifyId | Payment method |
Special Handling
One-Time Upsells
Skio one-time upsells are identified and excluded from subscription migration. These are one-time purchases, not recurring subscriptions.
Multi-Line Subscriptions
Subscriptions with multiple products are fully supported. All line items are preserved with their quantities and prices.
Failed Subscriptions
Subscriptions marked as FAILED in Skio can be migrated as ACTIVE to give customers a fresh start, or kept as failed for your review.
Timeline
| Phase | Duration |
|---|---|
| Data export | 30 minutes |
| Data review | 1-2 hours |
| Test migration | 2-4 hours |
| Production migration | 1-2 hours |
| Verification | 1 hour |
| Total | 12-24 hours |
Frequently Asked Questions
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