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March 2026

Product updates and new features released in March 2026

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Mar 31, 2026
New releases

Account Activation Emails

You can now send account activation emails to older customers who have active subscriptions but never created an account. Find this option in General Settings.

More new features

  • Membership Trial Billing: New option to charge remaining trial balance on the first renewal instead of upfront, giving your customers more flexibility.
  • Members-Only Free Shipping: You can now restrict free shipping thresholds to membership holders only, creating an exclusive perk for your members.
  • Membership Discount Timing: New controls let you choose when membership discounts apply during the purchase flow.

Improvements

  • Product Links: Product links now use Shopify's official URLs, ensuring customers always land on the correct product page.
  • Webhook Reliability: Improved handling of customer data during high-traffic periods, reducing the chance of missing customer information.
Mar 30, 2026
New releases

Account Invitation Backfill

You can now send account activation emails to older customers with active subscriptions directly from the General Settings page. This helps you reach customers who never activated their accounts.

Improvements

  • Reliable Product Links: Product links in your store now use Shopify's official URLs, ensuring customers always land on the correct product page.
  • Better High-Traffic Handling: Customer data syncing is now more reliable during busy periods, reducing the chance of missed customer information.
Mar 27, 2026
New releases

Membership Frequency Updates

You can now change the billing frequency for existing members when modifying membership settings, not just for new signups.

Dispute Reason Tracking

Dispute details now include the reason for the dispute, giving you better visibility into chargeback issues directly from your order records.

Improvements

  • Clearer Discount Options: The discount method selector now shows "Custom (Shopify Scripts)" instead of the confusing "Scripts (deprecated)" label, making it easier to understand your discount configuration.
  • Better Status Indicators: Chargeback integration status now displays with a softer warning indicator instead of an alarming critical alert for inactive integrations.

Bug fixes

  • Analytics Filter Fix: Fixed an error that could occur when viewing Product Subscription Analytics without selecting an order type filter.
  • Popup Display Fix: Fixed an issue where the store credit popup could appear multiple times during page navigation.
  • Integration Settings Fix: Fixed an error that prevented saving changes to non-Klaviyo integration settings.
  • Wallet Pass Logging: Improved diagnostic logging for wallet pass file generation to help troubleshoot delivery issues faster.
Mar 26, 2026
Improvements

Chargeback Status Display

The status indicator for inactive chargeback integrations now shows a less alarming warning style instead of critical, better reflecting the actual priority level.

Bug fixes

  • Gift Card Checkout Fix: Fixed an issue where store credits were not properly restored when you adjusted gift card amounts during checkout.
  • Subscription Analytics Fix: Fixed an error that occurred when viewing Product Subscription Analytics without selecting an order type filter.
Mar 25, 2026
Improvements

Improvements

  • Mobile Membership Perks: The membership perks configurator now displays better on mobile devices with improved spacing and layout for easier configuration on phones and tablets.
  • Hidden API Credentials: Sensitive credentials like API keys are now masked in admin settings for improved security when sharing screens or working in public spaces.
  • Klaviyo Integration Security: When you disconnect your Klaviyo integration, access tokens are now automatically revoked for better security. Error messages are also clearer when connection issues occur.

Bug fixes

  • Gift Card Checkout Fix: Fixed an issue where store credits weren't properly restored when customers adjusted gift card amounts during checkout.
Mar 24, 2026
Improvements

Improvements

  • Mobile Perks Configuration: The membership perks settings page now displays better on mobile devices with improved layout and readability.
  • Klaviyo Integration Management: Improved security and user experience when managing Klaviyo integrations, with clearer error messages and better organization.
  • M0 Churn Date Filtering: The cancellation analytics chart now respects your selected date range, making it easier to analyze churn patterns for specific time periods.
  • Perks Default Settings: New perks are now created with smarter default values, reducing setup time and configuration steps.

Bug fixes

  • Subscription Price Display: Fixed an issue where subscription totals could show incorrect prices after swapping products in a contract.
  • Store Credit Balance Sync: Fixed store credit balances sent to integrations to correctly reflect any pending checkout redemptions.
  • Customer Balance Display: Fixed an issue where missing customer balance information could cause errors in some integrations.
  • Contract Price Calculation: Fixed price calculations when processing subscription product swaps with multiple items.
Mar 23, 2026
Improvements

Improvements

  • Smarter Perk Defaults: New perks now come with better default settings, saving you time during setup.
  • M0 Churn Date Filtering: The cancellation analysis chart now respects your selected date range for more accurate insights.

Bug fixes

  • Subscription Price Display: Fixed an issue where subscription totals could show incorrect prices after swapping products.
  • Store Credit Balance Sync: Fixed store credit balances sent to email marketing tools to include pending checkout redemptions.
  • Customer Balance Handling: Fixed an issue that could cause errors when customers don't have balance information.
Mar 20, 2026
New releases

Extension Status Check

You can now see which theme extensions are installed on your welcome page and quickly enable any missing ones with a single click.

Improvements

  • Klaviyo OAuth Connection: You can now connect your Klaviyo account securely with one click using OAuth. After connecting, the integration automatically activates and supports email campaigns, automation flows, and more. You can disconnect at any time from Settings.
  • Membership Popup Setup: Improved membership popup setup experience with clearer instructions and a direct link to add the Subscribfy Price block in your theme editor.
  • Theme Editor Opens in New Tab: The 'Edit Theme' button on the Extensions page now opens in a new tab, so you can continue working while editing your theme.
  • Clearer Checkout Badge: The checkout badge now shows both points and currency value when using store credits, making it clearer how much you're spending.
Mar 19, 2026
New releases

Theme Extensions Check

You can now see which theme extensions are installed directly on your welcome page. Quickly identify and enable any missing extensions with a single click.

Klaviyo One-Click Connect

You can now connect your Klaviyo account securely with a single click using OAuth authentication. Disconnect anytime from your Settings page.

Mar 19, 2026
New releases

Theme Extensions Check

You can now see which theme extensions are installed directly on your welcome page. Quickly identify and enable any missing extensions with a single click.

Klaviyo One-Click Connect

You can now connect your Klaviyo account securely with a single click using OAuth authentication. Disconnect anytime from your Settings page.

Mar 18, 2026
New releases

Cancel From Pause

You can now cancel your subscription directly from a paused state without needing to reactivate it first.

Punch Card Targeting

Restrict recharge punch card promotions to specific customer segments based on customer tags.

Improvements

  • Setup Guide: Added a new setup guide to help you get started with memberships and subscriptions.
  • Membership Tags: Improved membership tags configuration with a cleaner modal-based interface.
  • Plan Name Clarity: Improved subscription plan names and display formatting for better readability.
  • Advanced VIP Settings: Developer-level advanced configuration options are now available via URL parameter for VIP membership storefront setup.
  • Connectif Integration: Added Connectif logo to the integrations list for better branding visibility.
  • AI Badge Styling: Updated AI feature badges for a more consistent look across the application.

Bug fixes

  • Subscription Line Removal: Fixed an issue where subscription line removals could fail silently without proper error notification.
  • Store Credit Validation: Fixed validation for store credit expiration settings to show clear error messages instead of silently adjusting related settings.
  • Store Credit Balance: Fixed an issue where store credit discounts could show incorrect balance values for certain stores.
Mar 17, 2026
New releases

Cancel from Paused

You can now cancel your subscription directly while it's paused, without needing to reactivate it first.

Punch Card Customer Targeting

You can now restrict recharge punch card promotions to specific customer segments using customer tags.

Setup Guide

A new guided setup experience helps you get started with memberships and subscriptions quickly.

Improvements

  • Cleaner Page Editor: The page editor now opens in a focused full-screen view for a better editing experience.
  • Better Warning Messages: Settings warnings now display as clear banners instead of small red text, making them easier to notice.
  • Improved Membership Tags: The membership tags configuration now uses a cleaner modal-based interface.
  • Focused Support Chat: The support chat bubble now only appears on the Welcome and Settings pages to keep other pages distraction-free.
  • Mobile Retention Modal: The retention/cancellation modal now displays properly on mobile devices and small screens.
  • Membership Plans Editor: Improved save functionality in the membership plans editor.
  • Clearer Plan Names: Subscription plan names are now more descriptive and easier to understand.

Bug fixes

  • Store Credit Expiration: Fixed an issue where store credit expiration settings could conflict with inactivity settings. You'll now see clear error messages when settings are incompatible.
  • Subscription Line Removal: Fixed an issue where removing items from a subscription could fail without showing an error message.
  • Store Credit Display: Fixed an issue where store credit discounts could show incorrect balance values for certain stores.
Mar 13, 2026
New releases

Loyalty Points Expiration

You can now set an expiration period for loyalty points so they automatically expire after a configurable time. Customers will receive reminders before their points expire.

Improvements

  • Customer Portal Colors: The customer portal now offers better text color customization with a new "Page Text" color option for improved readability.
  • Focused Page Editor: The page editor now opens in a clean full-screen modal for a more focused editing experience without distractions.
  • Cleaner Support Chat: The support chat bubble now only appears on the Welcome and Settings pages, keeping other pages cleaner.
  • Better Warning Messages: Warning messages in membership settings now use a more visible banner style that's easier to notice.

Bug fixes

  • Product Recommendations: Only active products now appear in customer recommendations, preventing draft or archived products from showing.
  • Balance Display: Store credit balance now correctly shows as 0 instead of appearing blank when customers have no credits.
Mar 12, 2026
New releases

Custom Membership Tags

You can now configure custom customer tags for VIP and ELITE membership statuses (active, paused, cancelled) to better segment your customers in Shopify.

Improvements

  • Extended Subscription Intervals: You can now set subscription billing intervals up to 300 days, weeks, or months instead of 100, giving you more flexibility for longer billing cycles.
  • Portal Theme Styling: The customer portal now includes an additional text color option for better visual customization of your member-facing pages.
  • Product Recommendations: Only active products are now shown in customer portal recommendations, ensuring customers see available items.

Bug fixes

  • Store Credit Refunds: Fixed an issue where store credits were not being properly refunded when orders with gift card payments were cancelled. Affected customers will now receive their credits correctly.
  • Member Balance Display: Fixed an issue where member balances could show incorrectly when no store credits existed.
Mar 11, 2026
New releases

Custom Membership Tags

You can now configure custom customer tags for VIP and ELITE membership statuses (active, paused, cancelled) to better segment your customers in Shopify.

Portal Theme Colors

You now have more control over your customer portal's appearance with a new primary text color option in theme settings.

Bug fixes

  • Store Credit Refunds: Fixed an issue where store credits were not being properly refunded when orders paid with gift cards were cancelled. Your customers will now receive their credits back correctly.
Mar 10, 2026
New releases

Customer Portal V2

Your customers now have access to a completely redesigned portal experience with improved navigation and a modern interface for managing their subscriptions, loyalty points, and account details.

Improvements

  • Portal Theme Customization: You can now customize your customer portal's appearance with more color options, including separate controls for primary text colors, giving you greater flexibility to match your brand.
  • Better Portal Integration: The customer portal now loads more reliably within your Shopify store, with improved compatibility for embedded views and faster asset loading.

Bug fixes

  • Portal Color Picker: Fixed an issue where the color picker in portal theme settings could show errors when entering certain color values.
  • Member Account Errors: Resolved an issue where some customer accounts without email addresses could cause errors when loading the portal.
Mar 9, 2026
New releases

Customer Portal V2

Your customers now have access to a completely redesigned self-service portal with an improved interface for managing their subscriptions, viewing order history, and updating account preferences.

Portal Theme Customization

You can now customize the look and feel of your customer portal with theme color options to match your brand identity.

Improvements

  • Portal Theming System: Simplified the portal color customization experience with a cleaner interface and better color picker controls.
  • Better Store Integration: Improved how the portal loads within your Shopify admin, ensuring smoother navigation and faster loading times.

Bug fixes

  • SMS Reminder Reliability: Fixed an issue where subscription reminder messages could fail to send when certain SMS integrations were not fully configured.
  • Store Credits Display: Fixed a data handling issue that could cause store credit rewards to display incorrectly in some cases.
  • Portal Loading Stability: Fixed issues that could occasionally cause the customer portal to not load correctly for some stores.
  • Member Role Assignment: Fixed an issue where customer roles could fail to assign correctly for accounts with missing email addresses.
Mar 6, 2026
New releases

Multi-Currency Store Credits

Store credits can now automatically convert to your customer's checkout currency, providing a seamless experience for international shoppers.

More new features

  • Subscription Widget Banner: After creating a product subscription, a helpful banner now guides you to add the Subscription Widget to your product page with a direct link to the theme editor.
  • Hide Store Credit Block: You can now hide the store credit block at checkout for logged-in customers through OTP settings.
  • Subscription Plan Validations: Enhanced safeguards prevent invalid replacement plan configurations and ensure proper cleanup when subscription plans are removed.

Bug fixes

  • Credit Analytics Accuracy: Credit analytics now includes trial orders in the all-time totals for more accurate reporting.
  • Reward Points Display: Fixed an issue where reward points data could fail to display correctly in certain scenarios.
  • Postscript Reminders: Fixed an issue where postscript reminder notifications could fail to send when integration settings were incomplete.
Mar 5, 2026
New releases

Multi-Currency Store Credits

Store credits can now automatically convert to your customer's checkout currency. Enable this in OTP settings to provide a seamless experience for international customers shopping in their local currency.

Hide Store Credit Block

You can now hide the store credit block at checkout for logged-in customers. This setting is available in OTP configuration and gives you more control over what customers see during checkout.

Subscription Widget Helper

After creating a product subscription, you now see a helpful banner with a direct link to add the subscription widget to your product page in the theme editor.

Improvements

  • Credit Analytics: Credit analytics now includes trial orders in the all-time totals, giving you more accurate reporting of store credits used across your store.
  • Subscription Plan Validation: Product subscription replacement plans now have better validation to prevent configuration errors and ensure proper cleanup when plans are removed.
Mar 5, 2026
New releases

Hide Store Credit at Checkout

You can now hide the store credit block at checkout for logged-in customers. This setting is available in OTP configuration and gives you more control over what customers see during checkout.

Improvements

  • Credit analytics now includes all order types in the all-time totals, giving you more accurate reporting
Mar 3, 2026
Improvements

Faster Analytics Loading

The membership fee analytics dashboard now loads faster, especially for stores with large order volumes.

Mar 2, 2026
New releases

Subscription Pause on Payment Failure

Subscriptions now pause instead of being cancelled when payment repeatedly fails. This gives your customers time to update their payment method and reactivate their subscription, reducing lost subscribers.

Bug fixes

  • Fixed order tagging for subscriptions that include both membership and product items in the same order

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