January 2026
Product updates and new features released in January 2026
30 January
Editing Product
Fixed an issue where editing product subscriptions in the admin panel wasn't working correctly for optional fields like delivery settings
Chargeback Alert
Fixed chargeback alert processing to properly track and link alerts throughout the system
Subscription Prices
Fixed subscription prices to display correctly with proper decimal formatting instead of showing numbers with too many decimal places
29 January
Card Brand
Fixed an issue where card brand information (Visa, Mastercard, etc.) might not display correctly on chargeback alerts in certain situations
Editing Product
Fixed an issue where editing product subscriptions in the admin panel could fail when updating optional fields like delivery settings or billing dates
Subscription Prices
Fixed an issue where subscription prices could display with incorrect decimal formatting (e.g., showing extra decimal places instead of clean prices like $10.00)
28 January
Card Brand
Fixed an issue where card brand information (Visa, Mastercard, etc.) wasn't displaying correctly on chargeback alerts in certain situations.
Chargeback Alerts
Fixed an issue where chargeback alerts could get stuck and not be processed properly, ensuring you receive timely notifications about payment disputes.
27 January
Wallet Pass Daily Limits
Wallet passes now automatically manage update frequency to ensure reliable delivery. This prevents any disruption to your customers' wallet pass notifications.
Webhook Settings Redesign
The webhook configuration page has been completely redesigned with a cleaner layout. Invalid or unreachable URLs are now clearly marked so you can quickly identify and fix connection issues.
Better Self-Refund Handling
When customers request refunds through their account, the system now handles cases where store credits are temporarily unavailable more gracefully. If credits are pending, the refund will automatically retry until successful.
Faster Dashboard Analytics
The analytics dashboard now loads significantly faster. Cohort data is pre-computed and refreshes automatically, so you'll see your metrics instantly instead of waiting for calculations.
Faster Store Credits Processing
Store credits that have expiration dates are now processed more efficiently, ensuring your customers receive timely notifications about expiring credits without any delays.
Improved Membership Card Pricing
Elite and VIP membership cards now display original prices with strikethrough when discounts are applied, making savings clearer to your customers.
More Reliable Klaviyo Integration
The connection with Klaviyo for email marketing has been improved to handle authentication more reliably, ensuring your customer data syncs without interruption.
Fixed Chargeback Alert Grouping
Resolved an issue where related chargeback notifications could get stuck and not be properly grouped together, ensuring you receive timely and organized alerts.
Fixed Duplicate VIP Charges
Resolved an issue where some VIP memberships could have duplicate items, causing incorrect charges. Affected customers will automatically receive partial refunds.
Fixed Payment Method Data
When customers remove a payment method, the system now retrieves the correct information directly from Shopify, ensuring accurate records.
26 January
Discount Display
When viewing membership options with discounts, you'll now see the original price crossed out alongside the discounted price.
Membership Management
You can now manage and modify customer membership settings directly from the admin panel.
Redesigned Webhook Settings
The webhook configuration page has been completely redesigned with a cleaner look. Invalid or unreachable webhook URLs are now clearly marked.
Wallet Pass Smart Updates
Wallet passes now intelligently manage update requests throughout the day, ensuring reliable notifications to your customers' devices.
Faster Dashboard Analytics
Your dashboard cohorts and analytics now load significantly faster. Data is pre-computed in the background and refreshes automatically every 2 hours.
More Accurate Payment Information
When customers update or revoke payment methods, the system now retrieves the most up-to-date information directly from Shopify.
More Reliable Refunds
The refund process is now more dependable. If a refund can't be processed immediately due to pending credits, the system will automatically retry when the balance becomes available.
Fixed Duplicate VIP Charges
Resolved an issue where some VIP memberships could have duplicate charges. Affected customers will automatically receive partial refunds.
Payment Method
Fixed an issue where payment method updates weren't being tracked correctly when a customer's card was removed or expired.
23 January
Try Before
Fixed an issue where Try Before You Buy orders could sometimes be charged incorrectly when the trial period ended
Fraud Detection
Fixed an issue with fraud detection alerts not processing correctly for certain payment scenarios.
22 January
Wallet Pass Analytics Dashboard
View comprehensive analytics for your wallet passes including adoption funnel charts, order value comparisons between pass holders and non-holders, and in-store POS performance metrics.
Better Analytics Navigation
Analytics pages now include helpful banners with direct links to related sections like member management and push notifications.
Churn Offers Settings
Discount settings in your churn offers are now easier to understand with clearer labels.
Faster Analytics Loading
Wallet pass analytics charts now load more quickly thanks to optimized data processing.
More Accurate Wallet Pass Tracking
Inactive wallet pass tracking now shows more precise data based on when passes were actually removed from customers' devices.
Store Credits to Gift Cards
Fixed an issue where converting expired store credits to gift cards could fail in certain situations.
Try Before You Buy Payments
Fixed an issue where payment capture for Try Before You Buy orders could be attempted multiple times.
21 January
Charge Now for Memberships
You can now trigger immediate billing for customer memberships directly from the Manage Membership page.
Customer and Order Exports
Export your customers and orders data with flexible filtering options. Files are generated in the background.
Wallet Pass Analytics Dashboard
View detailed analytics including adoption funnel charts, order value comparisons, and in-store POS performance metrics.
Better Wallet Pass Tracking
Inactive wallet pass tracking now shows more accurate data based on when passes were actually removed.
Improved Analytics Navigation
Analytics pages now include helpful banners with direct links to related sections.
Activity Log Amounts
Fixed the activity log to show correct payment amounts after charges are processed.
Store Credits Gift Cards
Fixed an issue where gift cards weren't being created correctly when store credits expired.
Subscription Status Display
Fixed subscriptions incorrectly showing as "cancelled" when a payment failed. Now correctly shows "active" during retries.
Try Before You Buy Pricing
Fixed discount and tax calculations for Try Before You Buy orders.