May 2026

A new free plan is now available for stores with up to 100 active subscribers. You won't pay any monthly fees or transaction fees until you grow beyond this limit, making it easier to get started with Subscribfy.

• Wallet Pass Installation: You can now see and install your Apple Wallet pass directly from the membership portal, making it easier for your customers to access their digital passes.
• Subscription Exports with Churn Data: You can now export detailed subscription data including churn offer status, discount details, and acceptance dates to better understand and analyze customer retention.
• External Invoicing Support: Shops can now be configured for external or manual invoicing instead of automatic Shopify billing for usage fees, providing more flexibility in how you manage billing.

• Automatic Certificate Renewal: Your Apple Wallet Pass certificates now renew automatically before they expire, ensuring your customers' digital passes continue working without interruption.
• Enhanced Export Data: Customer and order exports now include additional details like VIP status change notes and dispute reasons, giving you more context when analyzing your data.
• Faster Payment Processing: Improved the reliability and performance of collecting payment transaction data, which helps protect your store from chargebacks.
• Editor Tab Organization: The editor now opens with the Sections tab selected by default instead of Branding, making it faster to get to your content.
• Wallet Pass Styling: Enhanced visual customization options for your Apple Wallet passes.

• Discount Perk Display: Fixed an issue where discount perks would incorrectly appear as enabled when no discounted products were configured.

Your subscription plans now have a new tabbed interface with an Overview tab showing analytics, top-performing plans, and loyalty features at a glance.

The refund button now correctly appears for all eligible subscriptions, even when you don't have store credits enabled or a store credit balance.

The rewards journey block now displays a helpful message in the theme editor when no rewards rules are configured, making it easier to see what setup is needed.

You can now see your rewards journey as a visual timeline in the membership portal, showing which milestone rewards you've unlocked and what's coming next.

• Subscription Analytics: Fixed subscription cohort analytics to show accurate retention rates, with new filtering options by subscription type (Membership or Product Subscription).
• Loyalty Points in Portal: Your customers can now view their loyalty point transactions alongside regular store credit history in the membership portal, providing a unified view of all their rewards with correct formatting for both loyalty points and regular store credits.

You can now sync all your existing member profiles to Klaviyo with a single click from the integration settings page. This makes it easy to ensure your Klaviyo audience is complete without manual exports.

You can now configure the Featured Products section in your customer portal to show products from a specific collection, set how many products appear per slide, and choose how customers select product variants.

The variant selection dropdown in Featured Products now appears above the button, making it easier to see and select options without being cut off by the page edge.

• Portal Login Security: Security improvements to the customer portal login that better protect your customer accounts from unauthorized access.
• Integration Sync: Third-party integrations (Klaviyo, Gorgias) now stay in sync when you change a subscription billing date.

• Membership Links: Fixed an issue where membership management links could fail for certain shops when accessing your customer portal.
• Store Credit Processing: Fixed an issue where gift card store credit transactions could be incorrectly processed during order reconciliation.

Your customers can now browse and select different product variants directly in the customer portal. When adding items to cart, a visual carousel lets them choose the exact size, color, or option they want.

Improved reliability of Attentive SMS reminders - your automated messages will continue sending even if temporary issues occur.

You can now view detailed loyalty program analytics including first-time earners, AOV comparisons, tier progression, and AI-powered insights to help improve your loyalty program performance. The dashboard is fully responsive and works great on mobile devices.

• Export Progress Indicator: The export button now shows when an export is already in progress, preventing duplicate export requests and keeping you informed of the status.
• Extended Management Links: Dossier membership management links now stay valid for 14 days instead of 7, giving you more time to access your membership settings.

• Analytics Insights Accuracy: Fixed an issue where some loyalty analytics insights were displaying incorrect values, including coupon usage percentages.

Churn prevention offers now expire automatically after a set time period (months or billing cycles), and you can limit how many times each customer can use an offer.

Coupon discount options now match your store capabilities - subscription purchase options only appear if your store sells subscriptions.

Your selected date range in Analytics now stays when switching between tabs, so you don't need to re-select dates each time.

• Portal Stability Fix: Fixed an issue where the membership portal could crash when viewing memberships that don't have store credit perks configured.

You can now export your loyalty program earnings data to Excel. The export includes detailed information about each customer's earned rewards, points, coupons, and usage statistics, organized by loyalty rule.

• Klaviyo Sync Reliability: When syncing customer data to Klaviyo, the system now automatically uses phone numbers as a fallback if an email address is invalid, ensuring your bulk reminder events reach more customers.
• Subscription List Sorting: The subscription contracts list now sorts more reliably when you click on column headers, preventing occasional unexpected results.
• Slack Channel Picker: The Slack integration channel picker now works more smoothly. The channel selection banner stays visible until you actively choose a channel, making it clearer when you need to create a channel or invite the bot.

• Slack Integration in Admin: Fixed an issue where connecting Slack from the admin dashboard would fail with an error message. The connection flow now works correctly across all access points.

You can now configure daily statistics reports to be sent directly to your Slack workspace, email, or Google Sheets from your settings page.

• Faster Loyalty Processing: Loyalty program eligibility checks now run more efficiently, improving overall performance when processing customer rewards.
• Enhanced Slack Integration: Improved Slack workspace connectivity for more reliable notification delivery and better user selection in admin settings.