June 2026

You can now export your loyalty coupon data directly from the exports section. The export includes customer details, discount codes, usage statistics, and expiration dates.

• Patrio Depot Shipping: Your store can now fulfil orders through Patrio depot locations, giving customers an additional delivery option via the Patrio network.
• Editable Cancel Reasons: You can now customize the cancellation reasons customers see when they cancel a membership or product subscription — add, rename, reorder, enable/disable, or restore the defaults at any time.
• Rewards Journey: Subscribers can now see a rewards journey in their account showing how close they are to their next reward and a countdown to when they'll unlock it. The Product Subscriptions page also has a new Overview section with analytics, top plans, and loyalty punch-card setup.

• Loyalty Insights: Loyalty analytics are now more accurate and easier to interpret. Redemption rate now reflects the share of paying customers who actually redeemed a reward, the repurchase chart shows how quickly members return to buy again across different time windows, and the rewards chart ranks your rewards by how often they were used.
• Export Email Recipients: The CSV export form now accepts recipient email addresses as a simple comma-separated list, making it easier to specify who receives your export files.

• Expiring Points Display: Fixed an issue where loyalty points about to expire could incorrectly appear as already expired.

You can now use store credits at checkout without needing Shopify Multipass — the new Subscribfy Auth mode is enabled by default and works seamlessly for your customers.

Your Store Credit analytics now includes a new chart showing your customers' outstanding store credit balances month by month over the last 24 months.

• Wallet Pass Security Fix: Fixed a security issue that could allow one store to access or delete another store's wallet pass data.
• Wallet Pass Image Validation: SVG images can no longer be uploaded for your Wallet Pass logo, banner, push icon, or email logo — only standard image formats (PNG, JPG, etc.) are accepted, preventing potential display issues.

No new features in this release

We've tightened how customer information is handled during sign-in, so your customers' personal details stay better protected throughout the login process.

• No bug fixes in this release

Loyalty Analytics now includes new insights such as Member Repurchase Rate, Loyalty Redemption Revenue, and Average Loyalty Discount per Order, giving you a clearer picture of how your program drives sales.

Two new dedicated report pages let you dive into your Opt-In Rate and Redemption Rate to see how customers are joining and using your loyalty program.

The Loyalty Analytics area has been redesigned with a cleaner insights panel and easier-to-read layout, making it faster to find the metrics that matter to you.

• Editor Opens on Sections: The membership editor now opens on the Sections tab by default, so you can get to your content right away.
• Wallet Pass Dark Theme: Your Apple Wallet pass preview now displays correctly in dark themes.
• Discount Perk Display: Discount perks now correctly show as enabled whenever discounted products are configured.