Translations
Customize the text customers see and translate it into different languages
Customize the text customers see in your loyalty program and translate it into different languages.
How to Access
Go to Subscribfy → Loyalty → Translations tab
Available Languages
You can translate your loyalty program text into multiple languages:
- English (default)
- French
- And more - contact support to add additional languages
Use the language dropdown in the top right to switch between languages.
Translation Sections
Translations are organized into two groups:
| Section | Description |
|---|---|
| Dashboard | Text shown on the customer loyalty dashboard (points balance, available rewards, tier status, etc.) |
| Referral Program | Text shown in the referral section (invite friends, share link, referral rewards, etc.) |
Click the tab to switch between sections.
How to Translate
Select the language you want to edit from the dropdown
Select the section (Dashboard or Referral Program)
Find the text you want to change using the search box
Enter your translation in the text field
Click Save
Each translation shows:
- Label - What this text is used for
- Default - The original English text (shown as placeholder)
- Your translation - Your custom text
- Preview icon - Click to see where this text appears (when available)
Working with Variables
Some translations contain variables - placeholders that get replaced with actual values.
Variables look like: :value, :discount, :points, :name
Keep variables exactly as they are when translating. The colon and variable name must stay the same.
Example
- Original: "You have :points points"
- French: "Vous avez :points points"
The :points variable stays the same - only translate the words around it.
Common Translations
Dashboard Translations
| Text | Default Value |
|---|---|
| Points Balance | "You have :points points available" |
| Redeem Button | "Redeem Reward" |
| Tier Status | "Your current tier: :tier" |
| Points to Next Tier | ":points more points to reach :tier" |
| Available Rewards | "Available Rewards" |
Referral Translations
| Text | Default Value |
|---|---|
| Invite Title | "Invite Friends" |
| Share Message | "Share your link and earn :points points" |
| Copy Link Button | "Copy Link" |
| Friend Reward | "Your friend gets :discount off their first order" |
Tips
- Use search - The search box helps you find specific text quickly
- Check previews - Click the eye icon to see where text appears
- Test translations - After saving, view your store in that language to verify
- Keep it short - Shorter text usually looks better in the UI
- Match your brand - Use language that fits your brand voice
Troubleshooting
Need help? Contact support at support@subscribfy.com